IT-Management

Our IT-Management

As a full-service IT provider, we offer our customers a wide range of services in the areas of application services, desktop lifecycle, infrastructure, IT project management and application management.

With our customer-oriented pricing, we enable high-cost efficiency by offering a wide range of Services.

Application Support

  • First und second level support
  • Incident management
  • Deployment- und changemanagement 
(ITIL compliant)
  • Migrationen und roll Outs
  • Reportings
  • Application monitoring
  • Budget- und resource planning
  • and much more.

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Application Management

  • Application development (agile, non-agile)
  • Problem management
  • Demand management
  • System and process analysis
  • Request fulfillment
  • Scrum Master
  • DevOps
  • Supply control
  • Optimization of business processes
  • Documentation
  • Release management
  • Application lifecycle even under regulatory conditions (e.g. GxP)
  • On premise and cloud application solutions
  • and much more.

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IT Project Management

  • Requirements management
  • Senior and Junior consultants
  • Budgeting
  • Turnaround management
  • Project management
    • agile
    • traditional
    • GPM
    • Prince2
  • Project consulting
  • Waterfall model
  • V-model
  • and much more..

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Workplace Services

  • Desktop lifecycle
  • Service desk solutions (ITIL compliant)
  • Asset management
  • Procurement
  • Inventory
  • Special support even under regulated (GxP) or highly sensitive conditions
  • Laboratory IT
  • Client-server
  • and much more.

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Infrastructure

  • Secure file transfer
  • External file transfer
  • Infrastructure-related
  • Data Center support
  • Server management
  • and much more.

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Curious?

Are you interested in the above topics and would like to learn more?
 
Get to know us!

+49 214 315212-0

info@trio-it.de